Inching my way out of the shelter

Meeting Mr. Brooks was the turning point on my journey out of homelessness. Shortly after being assigned a case manager with Volunteers of America, I was moved from the dorm I’d been staying in. I’d been in B dorm most of the time in the shelter, but after a brief meeting with my Veterans’ Group leader, John, I was moved to E dorm. E dorm was the homeless shelter equivalent of the “good neighborhood.” Whereas B dorm was a large bay-style dorm with no real privacy, E dorm’s major selling point was the modicum of privacy provided by the high cement partitions separating the bunks into pairs. In addition to the privacy, E dorm boasted outlets between each pair of bunks, meaning I only had to share the outlet next to my bed with one other man. Each pair of bunks was further separated by a pair of wooden dressers. With one dresser facing each bed, there was the pretense of having one’s own “room.” It wasn’t much, but after having spent two months sharing space with a few dozen other men, it felt like fucking Shangri-La.

I’d settled into a routine, living in the shelter and working at News of the World Café.  I’d become accustomed to living within the restrictions and requirements of residence in the South Wilmington Street Shelter. I planned my evenings so that I was back at the shelter in time to get in before curfew. As I started my approach to the shelter, I’d start rearranging my belongings, making sure to clear my pockets of change and loose debris that would slow down the inspection of my bag and person when I reentered. Moving into E dorm changed a lot more than I might have expected. The first thing I discovered was that they turned out the lights in E dorm. In the other dorms, there was always a light going. There was a light close to the entrance, and the lights in the bathroom were always burning brightly. A lot of guys had to cover their eyes with tee shirts or other homemade sleep masks. That wasn’t an issue in E dorm. Every night promptly at 9, they turned out the lights. All of the lights. On more than a few occasions, I wasn’t ready for lights-out and literally couldn’t see my surroundings well enough to get undressed for bed. One of my first E dorm purchases was a clip on light designed to be attached to the bill of a baseball cap.

The second thing I noticed was the increased freedom the residents of E dorm enjoyed. Since the dorm was reserved for those closest to moving out of the shelter, the staff gave them wide latitude. I’m sure it was because they figured anyone with their stuff together enough to live in E dorm probably wasn’t going to be too much of a problem. And for the most part, they were right.

The new sense of freedom motivated me even more. Being in the “good” part of the shelter was a tantalizing sample of what real life would be like once I’d moved out. At times, I would even forget that the shelter was what I was referring to when I’d slip and say something about “going home” after work. I never wanted to think of the shelter as home, and made it a point to avoid referring to it as such. I didn’t want to become one of the men for whom that was enough. I never wanted to look at it as my home because I never intended to spend that much time there. The steady paycheck from News of the World Café, as well as the help from VoA  assured me that I truly wouldn’t be spending a lot of time there.

After being approved for assistance by my VoA case manager, I started looking for a place to stay. Before even becoming homeless, I’d been considering finding a rooming house. I liked the idea of renting, and I wanted to live in a house with other people without necessarily having to be best friends with them. I can be a loner at times, and I know that I function best when I have the ability to withdraw and be alone for a while when needed. Also, rental prices in the downtown area when I wanted to live were astronomical, and a rooming house would be the only way I’d ever be able to afford to live as close to downtown as I wanted.

For a week, I looked at room after room in rental property after rental property. I was starting to feel like Goldilocks: this one was too big, that one too small; this one too expensive, that one too far from work. I was starting to fear that I’d never find anything that worked when I ran across an ad on an online classifieds page. They were asking for $375 a month for what was (very accurately) described as a small room in a subdivided house managed by a real estate agency. When I showed up to take a look at it, there was another prospective resident there to see a vacant room.

She was interested in one of the larger (read, “more expensive”) units, but we all toured the entire house together. The room I was interested in was so small that the three of us, the real estate agent, the other prospect, and I—couldn’t all fit into the room at the same time. There was a twin mattress on the floor and a three-legged chair propped precariously against the wall. The other prospect and I took turns looking around the dismal room with the dim lighting and poorly painted walls. I looked down at the stained and filthy orange carpeting, and I knew. This was going to be my home.

Angels On My Side

Knowing that I had people on my side played a big role in my ability to maintain any semblance of sanity. But because I didn’t feel comfortable “coming out” as homeless to a lot of people, the few that I shared my truth with became very important to me.

The first person from work that I told was my immediate manager, Sam. The café also did catering, so oftentimes I’d find myself working late at private events. The first New Years Eve Ball that I worked for them, I was scheduled until 4am. Thinking one hour would be enough wiggle room, I requested a late curfew at the shelter, telling them I’d be back by 5am. As the night wore on, it became obvious that there was no way we’d be getting out by our scheduled time. I panicked because had I missed curfew, there was the very real chance that I’d be kicked out of The Program and wouldn’t have a guaranteed place to sleep. As 4am approached, I went to Sam to tell him my problem. I tried to be offhand about it, not wanting to dwell on the subject of my own homelessness. He was shocked, but characteristically supportive. He couldn’t promise me that I’d be out in time to make curfew, but he assured me that if I couldn’t get into the shelter, I could come stay with him and his wife. I was touched that he would make that kind of offer, but I was still determined to make it back to the shelter in time. Fortunately I did, but the biggest thing that came out of that revelation was the feeling that someone knew what I was going through. I’d been worried that word would quickly spread and people would treat me differently, but Sam never broke my confidence. After that, it became easier to tell people from work about my circumstances. I wasn’t as afraid anymore of their judgment. I began to realize that, even though my homelessness was a result of my own poor decisions, it wasn’t the mark of shame I’d been fearing. The coworkers that I told, rather than viewing it as a sign of my own weakness, saw it as something difficult that I’d overcome, and they seemed to think more highly of me than ever.

“Coming out” to my work friends made it easier to reach out for help from other people. One such person turned out to be already connected to me. At the shelter, there are different groups for different types of homeless men. I was in the Veterans’ Group, which emphasized programs and benefits available to those who have served our country. During the weekly job-search meeting (it didn’t matter that I already had a job, I still had to comply with the requirements of The Program, and attending job meetings is one of them), John passed around a printed email listing jobs available to veterans. In the address line, I spotted a name that looked really familiar immediately. “Jason Wayne Brooks” had been cc’d on the email, and something about his name struck a chord with me. It took some thinking, but I finally remembered where I’d seen the name before: one of my best friends from high school, a girl named Marella, was married to a guy by the same name. Turns out it was the same Jason Wayne Brooks, and he indeed worked for a non-profit organization dedicated to helping vets who were either homeless or in danger of becoming homeless. They offered many different services, from job placement to work clothes. That last part particularly interested me, as I was due to start my new job at The News of the World Cafe, and didn’t have clothes that complied with their uniform requirements. Knowing I was scheduled to work my first day the following morning, Jason squeezed in an appointment with me where he presented me with the clothes I’d need to start working. I’d emailed him my size and the kind of clothes I’d need, and he’d gone out early that morning and gotten me what I needed. Looking at the Wal-Mart bag on the floor beside his desk, I almost teared up thinking of how blessed I was to know someone in the right place at the right time.

I wound up working with his organization, Volunteers of America, more extensively as I prepared to move out of the shelter. After qualifying for their rental assistance programs they helped pay my rent every month for the first five months I lived on my own. The amount they contributed changed each month, with them paying less each month, and me paying more. It was designed to give vets an opportunity to save money, while still having a roof over their head. I don’t know that I’ll ever be able to properly express how grateful I am to Jason and the staff at VoA. Their advocacy on my behalf not only afforded me dignity and opportunity, but it gave me the strength to persevere when things got difficult. Because of my association with them, I had the confidence that my time in the shelter would be ending sooner rather than later.

White Flag nights, or The Difference Between the Homeless and Bums

From November through March, inclement weather is marked with the phrase “White Flag.” White Flag is declared on any night (during winter months) when the temperature drops below 32 degrees. When temps are that low, anyone seeking shelter will be allowed in, no matter what. If all the bunks are taken, the tv room is re-purposed as a sleeping area and the mats are brought in. Sometimes as many as 65 mats will cover almost every spare inch of floor, leaving only enough room to walk between the mats without stepping on a sleeping resident.

I always thought the concept of White Flag was a little arbitrary. If 32 degrees is cold enough to kill a man in his sleep, is 33 really any warmer? Doesn’t 34 feel just as cold as 32? But at the same time, I understood the need to set some limits. In a place like the South Wilmington Street Center, maintaining rules was the only way to prevent absolute chaos.

Aside from disrupting the tv schedule, White Flag nights served as great people-watching and inspiration for social commentary for me. I would walk past the open doors to the tv room, look inside at the sea of humanity and just think, “There but for the grace of God…” White Flag nights also illustrated something that people who’ve never been homeless may not realize: there are classifications to homelessness. There are the newly/temporarily homeless. They’re the ones newscasters are talking about when they utter scary statistics like “X percentage of all Americans are one missed paycheck away from homelessness!” I counted myself among that number. When the temporarily homeless talk about moving out of the shelter, they use the word “when,” not “if.”

Another classification of homelessness is the bum. Bums are the ones people are thinking of when they deride panhandlers. They’re the ones who “sleep rough” under overpasses and in campsites in the woods. The general consensus is that bums have basically given up on doing any better for themselves. They are “about that life” and can’t imagine anything better. In the shelter, the worst thing you could be called was a bum. It was a way of referring to another as subhuman, savage, dirty. Most of the guys who came into the shelter on White Flag nights were described as bums by the rest of us. They were the guys who’d been barred (sometimes permanently) from the shelter for previous bad behavior, or for an inability to comply with the rules of The Program. Luckily for them, White Flag nights trumped being banned from the shelter.

The other notable characteristic of White Flag nights was the smell. That many unwashed guys in one poorly ventilated room can produce a stench of ungodly proportions. Other than the sight of that much humanity crammed into one room, it was the smell that took my breath away more than once. Some nights, the tv room smelled like a combination of feet, beer-sweat, and “sadness.” It’s the smell of the bums that will always stick with me. I learned the hard way to hold my breath when walking behind certain people. Once when Kindred and I were sitting in the tv room eating dinner, a bum walked past us and sat down about a foot away from us, on Kindred’s side of the table. Suddenly, Kindred swore and stood up abruptly. Continuing to curse, he stormed over to the trash can and dumped his (almost full) tray in the trashcan. When I asked him what was wrong, he glared at the newcomer and said he’d lost his appetite. Before I could ask what he meant, the smell hit me. If I’d had to wager a guess, I’d have said that the time since the bum’s last shower could be measured in weeks, not days.

The smell notwithstanding, White Flag nights always served as a stark reminder that it could always be worse. I got a glimpse of how the homeless sometimes live, and I knew for a fact that it wasn’t for me.

A return to the land of the employed

For the first three weeks I was at the shelter, I didn’t have a job. The feeling that I would never again be gainfully employed consumed my thoughts. Every day it ate away at my natural optimism like a cancer. And then, in one week, it was like the dam broke and everything started to change at once. I had three interviews scheduled at the end of the week: two on a Thursday, and another on Saturday. The interview Saturday was at News of the World Café, a restaurant located inside the NC Museum of Natural Sciences downtown. After responding to a Craigslist ad with my cover letter and resume, I got a call back from one of the managers, Sam, asking to schedule an interview on Saturday at four.

The day of the interview, I dressed carefully in khaki pants, a pale pink long-sleeved button down shirt, and navy blue sweater vest. I looked like “prep” personified, but I hoped to also look highly employable. I found out later that Sam had scheduled the interview so late because Saturdays are the busiest in the museum, and therefore in the café. By the time I got there, the craziness had died down, but I could still sense the dissipating energy all restaurants have immediately following a rush of business.

Sam was an enthusiastic white man with bright blue eyes, brownish-red hair, and a friendly smile. He was a few years younger than me, and slight in frame.  I would soon find out, however, that what he lacked in physical stature, he more than made up for in sheer enthusiasm. He greeted me like an old friend with a knuckle-crushing handshake and the interview began.  We sat at one of the silver tables in the café and went over my work history, my strengths, and my personal goals. He seemed genuinely interested in hearing about my background, and we chatted easily for twenty minutes. Finally, he gathered the pages of my resume together with my application and promised to pass along my name to the general manager for a follow-up interview.

Walking out of the café into the fading sunlight of the evening, I couldn’t help but think I’d rather nailed the interview. I was left with a positive impression of the staff working there, and thought that Sam had been left with a similar impression of me. The only thing left to do was wait and hope that the general manager, Lily, would call me back soon for the follow-up interview.

Two days later, while walking back to the shelter with Kindred, I noticed a voicemail notification on my cell phone. I hadn’t heard the phone actually ring, but that wasn’t uncommon. It was a low-tech “Obama Phone” and I wasn’t yet used to its synthesizer-style ringtone or gentle vibration. I was used to my old smartphone that was loud enough to wake the dead and vibrated like it was trying to chew its way out of my back pocket.

Listening to the message, I came to a complete stop in the middle of the sidewalk. I stopped so suddenly, that Kindred didn’t notice right away and took three or four steps without me before glancing back quizzically.

“Hey buddy! This is Sam Howard from News of the World Café. I spoke to my manager, Lily about you and she’s excited about sitting down with you. I was hoping you could come by sometime tomorrow afternoon, just give me a call back when you get this so we can set something up. My cell number is 919….”

When I got through to Sam, we agreed that I’d come by the next afternoon for a sit-down with Lily. Oddly, I wasn’t as nervous for this interview as I’d been for the first one. I figured if all she had to go on was what Sam had told her, he must have told her some pretty nice things about me. Plenty of people in Raleigh had relevant experience, but she was making time to talk to me. Realizing that boosted my self-esteem, and by the next day I felt ready.

This time I wore khakis and a blue and white gingham long-sleeved button down. Once again I looked like I’d crawled out of a J. Crew catalogue, but after having seen the denim-clad, heavily tattooed barista working at the café, I felt like my fashion sense was the least of my concerns.  My interview with Lily, a perky 30-something with sunny blonde hair, was remarkably like my interview with Sam. We chatted like friends, and I tried to let my personality shine without rambling on. After only ten minutes she nodded silently to herself, as if meeting me had confirmed something she’d suspected from her conversations with Sam. She concluded the interview by saying, “Well, I have three more interviews to go, but I’d call you a strong candidate for the position. I like how you express yourself, and I like the idea of you interacting with guests on our behalf. You should be hearing from us by the end of the week.”

After feeling so down about myself for so long, I was scared to be optimistic but I couldn’t help myself. As I strutted past the giant globe outside the museum, I sang to myself, “They liiike me…they liiike me….they really really liiiiike me!” Two days later, I got the call from another manager, Jeff, inviting me to join the staff of News of the World Café as an attendant/cashier.

To say that I was happy about the job offer would be a massive understatement. It was like a weight had been lifted not only from my shoulders, but from my spirit as well. Not only did I have the opportunity to make money again, I had taken the first step toward getting out of the shelter. No longer was my departure an “if”; it was a “when.” I was on my way, and my heart was glad about it indeed. 

Kindred Spirit

One of the first real friends I made in the shelter was Kindred. I spotted him sitting across the cafeteria from me one afternoon and I noticed that we seemed to be staring at each other. Later I found out that we both thought the other looked familiar but neither of us could figure out where we’d met. On my part, I always thought it was because he looked like a funny character from a popular sitcom, but he hated the resemblance so I tried not to bring it up too often.

He was ten years younger than me, with an old soul and cynicism that made him seem closer to my age. We were both Black, but with his pecan brown skin and soft curly hair, he had a look that suggested a diverse ancestry. In fact, his hair was the first thing I noticed about him—I was insanely jealous of his hair. It was afro length, and bunched in loose twists. I just knew that if I tried the same look I’d resemble a frayed, dirty cotton swab, but he pulled it off with style.

Normally a guy like Kindred (good-looking, smart, sarcastic as hell) would have been my “type” but a couple of things prevented that. For one thing he was straight. While he was comfortable with having gay friends, he was totally into women and made no bones about it. Also, I wasn’t trying to be part of a homeless shelter romance. I’m not sure what that would have looked like, but I wasn’t trying to go down that road. I’ve seen people (of all different orientations) engage in amour sans-abri (“homeless love”), but I wanted to fix my own life before affixing it to anyone else’s.  

We would hang out whenever we had free time, working on our respective writing projects. Jointly we came up with ideas for a graphic novel about a moon man and a perpetually stoned koala bear. In a way, the insane adventures of Milton The Moon Man and Kairo the Koala kept us sane. We’d share inside jokes about others in the shelter, exchanging knowing looks every time Calm Down Phil would bounce into the room. I think we both thought of ourselves as different from everyone else. Not necessarily better (at least not most of the time) just apart. We both readily admitted that we weren’t “about that life.” Kindred was one of the few people I could see myself socializing with once we’d left the shelter. In a lot of ways, he was my lifeline; he was my connection to the creative side of myself that I’d been afraid was dying in the shelter environment.